Article 1: Preamble The viewing and rental of Films are available to all private individuals, in any country, with the specification that in the case of minors, access to the sales section of the website www.myfrenchfilmfestival.com, the viewing of Films, and the use of services on the website are permitted only under the supervision of the minor’s legal representative invested with parental authority.
The status of Films in terms of French film industry regulations, notably concerning the protection of minors (such as ratings, censorship, restrictions, recommendations) is indicated, when appropriate, on the file accompanying each Film.
Film rental per Unit (per Service) refers to the payment of a specific, fixed price that allows access to one or several specified Films for the purpose of viewing this Film or these Films for a limited period of time.
The rental of a Pack refers to the payment of an all-inclusive package price that provides access to a selection of Films for the purpose of viewing these Films.
UniFrance may, notably for reasons relating to the legal status of Films (international distribution rights), put in place a system that makes it possible to block access to certain Films in certain geographic territories. These Films will not be available for viewing in the geographic territories concerned.
Within the framework of the various events organized throughout the year on www.myfrenchfilmfestival.com, UniFrance may offer the User the possibility of purchasing different types of Packs and may propose different types of pricing systems according to the different countries concerned.
Any changes that may be made by UniFrance throughout the year to pricing systems and to the "geo-filtering" of certain Films in certain geographic territories, as applied to Film rentals per Unit (per Service) or per Pack, will in no way affect the details concerning fees and access to Films established in the present order.
Considering that the number of Films included in the Packs may vary from one geographic territory to another according to the period of the year and according to distribution rights requirements, the User, by accepting the General Terms and Conditions of Sale, acknowledges that he or she has taken full knowledge of the exact list of Films included in his or her order (per Unit or per Pack) and of the fee to be paid.
The list of Films included in the Pack(s) selected during the sales transaction is displayed on screen at various stages of payment (in the summary of the order in the User’s shopping cart and the order overview at the time of confirming the order).
Fees applied to Film rentals per Unit or per Pack are independent of the geo-filtering of certain Films in certain geographic zones. Furthermore, the price of Packs is defined by UniFrance, regardless of the number of Films included in the Packs.
Prices applied to Film rentals per Unit or per Pack, as well as payments, are in local currency.
Considering that prices applied to Film rentals per Unit or per Pack may be adjusted during the course of the year (upwards or downwards), the User may not under any circumstances claim damages or a reimbursement relating to a similar product that he or she acquired previously or subsequently on www.myfrenchfilmfestival.com.
Once the User has opened an account, he or she may undertake to rent or view Films by way of purchasing Films per Unit (per Service) or per Pack, on the understanding that the viewing service will only be activated after the completion of the necessary formalities and after the payment of sums due (with the exception of free viewing of Films in certain geographic territories).
The User must fully complete the order confirmation form, which is an essential requirement for the validation of his or her order.
Any forms providing incomplete, incorrect, misleading, or false information will be deemed invalid, and the order will be refused.
The User will receive a confirmation via email summarizing his or her order once the order has been accepted. This confirmation is considered as proof of the order and serves as an invoice.
The User may access his or her previous orders and invoices in his or her "Your Account" section on our website.
Article 2: Equipment and Minimum Connection Requirements for Film Viewing
Films can be viewed on the majority of recent model desktop or laptop computers.
Unifrance recommends using a computer (PC, Mac, Linux) with a minimum of 4GB of RAM and a graphics card with at least 256MB of RAM.
Mobile Devices and Tablets:
Films can be viewed on the majority of recent model mobile devices and tablets. UniFrance cannot, however, guarantee that these devices provide adequate capabilities for viewing Films.
Internet Browser: To optimize site navigation and access to the Film viewing service, it is recommended for the User to have installed the most recent available versions of one of the following web browsers:
- Internet Explorer
It is recommended that the User utilize a broadband Internet connection: ADSL, cable, or optical fiber that provides a minimum of 800 Kbps of bandwidth for downloading.
Article 3: Conditions of Film Viewing
Once an order has been confirmed, the Films ordered (whether they are rented per Unit or per Pack) may be viewed for a period of 30 days from the date of purchase. After the first viewing The Film selected for viewing may be viewed for a period of 72 hours from the time of the first viewing.
Users equipped with devices that comply with the minimum hardware and software requirements detailed in "Article 2: Equipment and Minimum Connection Requirements for Viewing Films" may at any time select the language of subtitles to be displayed, choosing from the languages available.
The display of subtitles is possible on the majority of recent model mobile devices and tablets. UniFrance cannot, however, guarantee that these devices provide adequate capabilities for displaying subtitles.
The User is prohibited from downloading Films in any manner whatsoever, and, more generally, from making the Films available, directly or indirectly, in whole or in part, notably on any file-sharing website or enabling an exchange of this content in any form on the Internet.
Article 4: Withdrawal
The User may exercise his or her right of withdrawal in accordance with Article L 120-20 of the French Consumer Code ("Code de la Consommation") by contacting our customer service department within a period of 7 (seven) days from reception of the email sent by UniFrance confirming the order under the conditions stipulated.
In the event of this period expiring on a Saturday, Sunday, official holiday, or non-working day, this period will be extended to the first working day thereafter.
In the event that the User utilizes the viewing service, for which his or her offer has been approved by UniFrance by the sending of a confirmation email, before the expiry of the period fixed at 7 (seven) days as stated above, the User will lose his or her right of withdrawal (Article L 120-20 of the French Consumer Code).
Article 5: Distance Selling
The system that has been established, which requires the User’s active participation, complies in all respects with the requirements for Distance Selling, notably relating to Articles L. 111- 1, L. 113-3, and L. 121-18, and subsequent Articles, of the French Consumer Code and are in accordance with Articles 1369-1 and 1369-2 of the French Civil Code. Due to the nature of the Service, that is, of the provision of intangible services provided solely through downloading from the Internet, in the case of the use of the service that commences with the agreement of the User prior to the end of the period of withdrawal of seven working days, and in accordance with the requirements of Article L.121-20-2 of the French Consumer Code, the User may not exercise his or her right of withdrawal.
In the event of the User purchasing a film viewing service on a partner platform, the General Terms and Conditions of Sale of the platform concerned shall apply.
Article 6: Termination of a User’s Account
UniFrance may terminate a User’s account, and consequently terminate access to services offered by UniFrance on the website www.myfrenchfilmfestival.com, immediately and without notice, and without further formalities, in case of difficulties encountered with respect to payment of a service per Unit (per Service) or per Pack, in the event of an infringement of the intellectual property rights of any individual, and, generally, in the event of non-compliance with the present General Terms and Conditions or in the event of violation of laws and regulations in force.
Article 7: Customer Service
Contact information: firstname.lastname@example.org
Customer Service email contact: email@example.com
Customer Service telephone contact: +33 1 47 53 95 80
This English translation is provided for information purposes and is not legally binding.